1. Local Orders

Local Deliveries are available in Singapore Main Island only. Depending on when your orders are received by us, you would have the following delivery schedule option:

Orders Received Delivery Schedule Available
Before 9:00am (Singapore Main Island Only)
  (a) Same day delivery between 02:00pm and 8:00pm
  (b) Next working day between 11:00am and 8:00pm
After 9:00am (a) Next working day between 11:00am and 8:00pm

For any order per delivery per location, there will be a nominal delivery charge; the rate is computed as following:

Order Amount Delivery Charges (Singapore Main Island Only)
S$100 or more Free
Less then S$100 S$5.00 (Including GST)
Wholesales Bulk Order Call to Enquire

2. International Orders

In addition to the Singapore, Beifang Herbs accepts international orders. All orders of international origin are exported from the Singapore in accordance with the Export Administration Regulations. All duties and taxes will be the responsibility of the customer. Shipping or freight charges and insurance will be paid by the customer. All sales are made FOB point in Singapore. Shipping or freight charges from Beifang Herbs are prepaid and added to the invoice, billed collect or billed to a 3rd party. Shipping Cost and Schedule Estimator

Additional delivery charge for above domestic and international may apply for any other special arrangement such as special timing, location, etc. Beifang Herbs shall make every effort to fulfill orders placed through the Beifang Herbs Online Store, but Beifang Herbs shall not be liable to any person if Beifang Herbs shall decline to fulfill an order for whatever reason, or if Beifang Herbs is unable to supply an order because of an unforeseen change to the Products (as the case may be), or because the Products may be unavailable.

If you receive the Product that has been damaged in transit, it is important to keep the shipping carton, packing material and parts intact. Please contact us at immediately to initiate a claim.